Staff

Finance

Stephanie Flanigan

Stephanie Flanigan

Finance Manager
113 Reviews
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Troy Owen

Troy Owen

Finance Manager
44 Reviews
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Management

Jim Smith

Jim Smith

General Manager
73 Reviews
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Ron Davenport

Ron Davenport

Sales Manager
24 Reviews
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Greg Floyd

Greg Floyd

Genesis Sales Manager
11 Reviews
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Joe Nolan

Joe Nolan

Preowned Sales Manager
7 Reviews
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Jason Broaddus

Jason Broaddus

Service Manager
4 Reviews
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John Nance

John Nance

Parts Manager
1 Review
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Steve McQueen

Steve McQueen

Sales Manager
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Sales

Ryan Sample

Ryan Sample

Sales Consultant
48 Reviews
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Laura McLain

Laura McLain

Sales Consultant
27 Reviews
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Zachary LaRose

Zachary LaRose

Sales consultant
22 Reviews
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Scott Abel

Scott Abel

Sales and Leasing Consultant
20 Reviews
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Lucas Duran

Lucas Duran

Sales Consultant
16 Reviews
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Andy Loper

Andy Loper

Sales Consultant
16 Reviews
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Sam Emamian

Sam Emamian

Sales Consultant
6 Reviews
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Jennifer Hicks

Jennifer Hicks

Sales Consultant
6 Reviews
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Jon Anson

Jon Anson

Sales Consultant
5 Reviews
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Taylor Nichols

Taylor Nichols

Sales Consultant
5 Reviews
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David Cibull

David Cibull

Sales Consultant
4 Reviews
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Peyton Johns

Peyton Johns

Sales Consultant
4 Reviews
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Bob O'Brien

Bob O'Brien

Sales Consultant
4 Reviews
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Service

Cory Copenhaver

Cory Copenhaver

Service Consultant
3 Reviews
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Daniel Zettel

Daniel Zettel

Service Consultant
2 Reviews
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Scott Biddle

Scott Biddle

Certified Technician
1 Review
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Joe Fittz

Joe Fittz

Service Consultant
1 Review
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Cody Owens

Cody Owens

Certified Technician
1 Review
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Clint Shepherd

Clint Shepherd

Service Consultant
1 Review
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Chynna Tragesser

Chynna Tragesser

Quick Lube Tech
1 Review
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Evan Coale

Evan Coale

Service Porter
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Sylvia Flagg

Sylvia Flagg

Porter
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Eric Grogan

Eric Grogan

Certified Technician
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Sarah Hannah

Sarah Hannah

Warranty Clerk
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Greg Jarvis

Greg Jarvis

Parts Counter
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David Pockrass

David Pockrass

Quick Lube Technician
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David Reames

David Reames

Certified Technician
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Patty Williamson

Patty Williamson

Inventory Control
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Parts

Ben Newburn

Ben Newburn

Parts Associate
1 Review
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Michael Colver

Michael Colver

Parts Driver
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David Roos

David Roos

Parts Associate
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Administration

Lisa Beem

Lisa Beem

Title Clerk
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Gloria Derado

Gloria Derado

Receptionist
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Pamela Dewhirst

Pamela Dewhirst

Receptionist
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Debbie Duvall

Debbie Duvall

Office Manager
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Patty Frank

Patty Frank

Receptionist
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Michelle Shelton

Michelle Shelton

Office Support
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Stephanie Flanigan

Stephanie Flanigan

Finance Manager
Recent Reviews

Jan 22, 2021

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Overall excellent sales process. Greg Floyd did a great...

Overall excellent sales process. Greg Floyd did a great job communicating with me during the production and delivery time. The GV80 is an exceptional vehicle.

Dec 01, 2020

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Lucas Duran provided excellent responses to our questions...

Lucas Duran provided excellent responses to our questions and was extremely knowledgeable. We traveled 180 miles and he provided us exactly what we requested expeditiously.

Nov 08, 2020

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Arrived from a previous dealership with anxiety because...

Arrived from a previous dealership with anxiety because of the pressure. Immediately felt relaxed with Lucas. Was extremely helpful in finding something in my budget and offered multiple options and never felt rushed or pressured. The process was simple, and Lucas and the staff got me the best interest rate. I appreciate honesty and integrity, and Lucas and Terry Lee Hyundai was a great experience in purchasing our new car! Highly recommend.

Nov 02, 2020

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Sales person, "Taylor Nichols" could not have been...

Sales person, "Taylor Nichols" could not have been better. Extremely courteous, understood our needs, and gave us great options. Compared features and price of new and used.

Oct 01, 2020

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The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

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Jim Smith

Jim Smith

General Manager
Dealership Experience 5 years 3 months
Industry Experience 31 years 8 months
Recent Reviews

Oct 01, 2020

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The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Sep 24, 2020

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Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

May 21, 2020

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I haven't bought a New Car in years. This team went above...

I haven't bought a New Car in years. This team went above and beyond to make sure that I went home with exactly what I wanted and more. Great Service Department, Sales and Finance. I truly appreciate all of you!

Mar 06, 2020

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Recently purchased a 2020 G90 from Terry Lee and worked...

Recently purchased a 2020 G90 from Terry Lee and worked with Jordan on the purchase. While I did a lot of advance research, I still had many questions which Jordan was able to answer very well. He comes across as very knowledgeable, forthright and low pressure. Everyone I came into contact with at the dealership were friendly and helpful. I would certainly recommend working with Jordan.

Feb 29, 2020

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Andy was fantastic to work with! He listened to what we...

Andy was fantastic to work with! He listened to what we needed and wasn’t the least bit pushy. This was exactly the car-buying experience we were hoping to have 10/10

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Ryan Sample

Ryan Sample

Sales Consultant
Recent Reviews

Feb 15, 2020

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Our experience at this dealership

Leased 2917 Hyundai Tucson, loved it, received great dealer service. Turned in off lease the 2017 & leased a new 2019 Hyundai Tucson. When something is going good, no reason to change. I highly recommend this dealership to anyone looking for a car. Excellent service, friendly & helpful employees makes for a very positive experience.

Feb 08, 2020

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Terry Lee Hyundai provides great customer service. Went...

Terry Lee Hyundai provides great customer service. Went in to talk about end of lease options and it was hassle free. No pressure whatsoever to lease a new vehicle and they were willing to do whatever I wanted, no questions asked. Thank you Terry Lee Hyundai, and thanks to Ryan Sample and Troy Owen for a smooth and easy end of lease transition.

Dec 11, 2017

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Let Terry Lee help you find a new car.

Easy going attitude of my salesman was nice for a change. I was introduced to many staff and taken on tour. Felt very comfortable. Would definitely return and recommend Terry Lee.

Nov 29, 2017

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fattz

Love my car!! Would buy another from here, was in and out with what I wanted!!! Sales team was also cool 👍🏿👍🏿👍🏿👍🏿 Great job, fellas!! Very nice!!

Nov 19, 2017

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Veloster

I do not like pushy salespeople. Ryan was the best! He was very accommodating and was very easy to get in touch with and response to my questions in a timely fashion.

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Troy Owen

Troy Owen

Finance Manager
Recent Reviews

Jan 19, 2021

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Worked with Peyton. He was thorough and got the job done...

Worked with Peyton. He was thorough and got the job done for me. The process was quick and easy. I would recommend him to any prospective buyer

Jan 19, 2021

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I have a lot of experience in buying new cars. Recently,...

I have a lot of experience in buying new cars. Recently, my lease was up and I was in the market again. Most dealerships seemed like unorganized chaos, waiting for Finance people, bringing back ridiculous deals for hours back and forth, when I clearly stated where I wanted to be. I walked into Terry Lee's, it just seemed mature and professional. I got the perfect vehicle, stress free, and at a better rate that I expected (how crazy is that!). It was quick and easy. Thank you Jon Anson in Sales and Troy Owen in Finance! I highly recommend this dealer.

Jan 12, 2021

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Service at Terry Lee Hyundai of Noblesville was...

Service at Terry Lee Hyundai of Noblesville was excellent. They answered all my questions and didn't try to force me into any unnecessary extras. My experiance was fantastic.

Jan 11, 2021

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Had a great and friendly experience purchasing a vehicle...

Had a great and friendly experience purchasing a vehicle and was very thrilled to help Emma with her first sale at Terry Lee Hyundai!! Highly Recommended!!

Dec 28, 2020

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Very friendly and helpful , Scott and Troy were great and...

Very friendly and helpful , Scott and Troy were great and the facility is very clean, overall very happy and excited to show others my new vehicle.

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Laura McLain

Laura McLain

Sales Consultant
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Dealership Experience 4 years 3 months
Industry Experience 7 years 1 months
Recent Reviews

Oct 01, 2020

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Laura McLain helped me have the best experience at Terry...

Laura McLain helped me have the best experience at Terry Lee Hyundai. I was so nervous when I got there but by the end of our visit, I felt like I was best friends with Laura. This is the first car I have gotten on my own, so I really appreciated how she explained everything to me so I could understand what was going on. I would definitely recommend her to my family and friends if they needed a car, and plan on coming back to her in the future.

Oct 01, 2020

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The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Oct 01, 2020

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Laura was awesome and listened to what I was looking for...

Laura was awesome and listened to what I was looking for and got me in a car that will last me. Everyone there is super nice and friendly and its a great environment overall! Thank you!!

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

May 01, 2020

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really good experience.

laura was very pleasant,she made buying a car nice and easy! she was great to deal with,i felt really comfortable dealing with her

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Ron Davenport

Ron Davenport

Sales Manager
Dealership Experience 1 years 1 months
Industry Experience 7 years 8 months
Recent Reviews

May 21, 2020

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I haven't bought a New Car in years. This team went above...

I haven't bought a New Car in years. This team went above and beyond to make sure that I went home with exactly what I wanted and more. Great Service Department, Sales and Finance. I truly appreciate all of you!

Mar 19, 2020

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Came into to get my oil changed during our social...

Came into to get my oil changed during our social distancing and walking the parking lot saw a beautiful new 2020 Santa Fe. Zak, Tony, and Ron were able to get the exact vehicle Make and Model style I wanted. It was easy and hassle free. Zak LaRose took all the pressure away and we drove away happy and with a gorgeous new ride.

Mar 07, 2020

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Exceptional Customer Focus

The folks at Terry Lee Hyundai worked as a team to make sure our experience was stress free. Each team member made certain that foremost, we were getting what we wanted. They went on to verify we understood the pros and cons of the purchase, financing and long term commitment we can expect following our purchase. Quite a pleasant experience.

Mar 05, 2020

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I was not looking forward to shopping for a car as I’ve...

I was not looking forward to shopping for a car as I’ve never felt like I could trust the sales staff. The staff at Terry Lee Hyundai has completely changed that. Andy Loper did a great job of putting my wife and I at ease and making sure we knew all of our options and made us feel confident about our decision. Troy was great helping us take care of financing and making sure we understood all of our options. I will absolutely recommend this dealership to everyone and will definitely come back for our next purchase. Thank you for such a great experience!

Mar 03, 2020

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I really like Ron . I was waiting for Scott Ron said you...

I really like Ron . I was waiting for Scott Ron said you don’t wait for us we wait for you and got me taken care right away. Troy made a huge effort to give us the best possible interest rate for a first time buyer. Laura was easy to work with, had a great personality and worked as our advocate to get us what we wanted and needed. Thank you Terry Lee Hyundai!

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Zachary LaRose

Zachary LaRose

Sales consultant
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Dealership Experience 3 years 2 months
Industry Experience 3 years 2 months
Recent Reviews

Nov 10, 2020

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Zak is an exceptional car salesman. He’s helped my...

Zak is an exceptional car salesman. He’s helped my boyfriend and I twice now and both times were great. Everyone here is so nice. The other salesmen and the finance manager always say hi and make sure we’re doing okay as well. A great experience all around and we would recommend them to everyone!

Oct 01, 2020

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Laura was awesome and listened to what I was looking for...

Laura was awesome and listened to what I was looking for and got me in a car that will last me. Everyone there is super nice and friendly and its a great environment overall! Thank you!!

Sep 24, 2020

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Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

Apr 21, 2020

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Not Really Looking

We just came by to look and not buy. .... Two hours later we were signing on the dotted line. I love my Santa Fe. A little happiness during this pandemic-outbreak.

Mar 19, 2020

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Came into to get my oil changed during our social...

Came into to get my oil changed during our social distancing and walking the parking lot saw a beautiful new 2020 Santa Fe. Zak, Tony, and Ron were able to get the exact vehicle Make and Model style I wanted. It was easy and hassle free. Zak LaRose took all the pressure away and we drove away happy and with a gorgeous new ride.

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Scott Abel

Scott Abel

Sales and Leasing Consultant
Recent Reviews

Dec 28, 2020

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Very friendly and helpful , Scott and Troy were great and...

Very friendly and helpful , Scott and Troy were great and the facility is very clean, overall very happy and excited to show others my new vehicle.

Nov 21, 2020

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Very nice and clean dealership. Scott was very kind and...

Very nice and clean dealership. Scott was very kind and super informational and a great person. Would definitely come back for future purchases whenever I need a car.

Oct 21, 2020

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I loved the no pressure atmosphere while we took our time...

I loved the no pressure atmosphere while we took our time to fix the right care for our family. Once we were ready to buy, the process was no hassle and easy to come to an agreement.

Oct 01, 2020

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Laura McLain helped me have the best experience at Terry...

Laura McLain helped me have the best experience at Terry Lee Hyundai. I was so nervous when I got there but by the end of our visit, I felt like I was best friends with Laura. This is the first car I have gotten on my own, so I really appreciated how she explained everything to me so I could understand what was going on. I would definitely recommend her to my family and friends if they needed a car, and plan on coming back to her in the future.

Sep 29, 2020

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Scott and Stephanie provided me with excellent customer...

Scott and Stephanie provided me with excellent customer service! They satisfied my needs and I would definitely recommend them in the future to anyone else.

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Lucas Duran

Lucas Duran

Sales Consultant
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Industry Experience 15 years 1 months
Recent Reviews

Dec 01, 2020

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Lucas Duran provided excellent responses to our questions...

Lucas Duran provided excellent responses to our questions and was extremely knowledgeable. We traveled 180 miles and he provided us exactly what we requested expeditiously.

Nov 08, 2020

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Arrived from a previous dealership with anxiety because...

Arrived from a previous dealership with anxiety because of the pressure. Immediately felt relaxed with Lucas. Was extremely helpful in finding something in my budget and offered multiple options and never felt rushed or pressured. The process was simple, and Lucas and the staff got me the best interest rate. I appreciate honesty and integrity, and Lucas and Terry Lee Hyundai was a great experience in purchasing our new car! Highly recommend.

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

May 20, 2020

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Awesome 2020 Santa fe

My wife suffers from anxiety anytime she makes a large purchase. Lucas at Terry Lee Hyundai went above and beyond to help calm her fears in her purchase of her 2020 Santa fe. Troy in the Finance Department was also very helpful and did, as we say in the Army, "An outstanding job."Thank you to all at Terry Lee Hyundai for the wonderful job and of course for selling us the 2020 Santa fe that my wife absolutely loves.

Feb 19, 2020

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We had lucas Duran as our salesperson, he did an...

We had lucas Duran as our salesperson, he did an excellent job would recommend him to anyone looking for a car. Everyone was very helpful and friendly, this was the best experience we have had buying a car. Thank you to everyone there, it's #1 !

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Andy Loper

Andy Loper

Sales Consultant
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Dealership Experience 2 years 6 months
Industry Experience 2 years 6 months
A life-long resident of Indiana, I have resided in Noblesville for 11 years now. I just recently started at Terry Lee Hyundai after a lengthy career in guest service in other industries. Please have an Excellent and Exceptional day and stop by to see me at your convenience so that I can show you what I have in stock!
Recent Reviews

Jan 13, 2021

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They have been great in every aspeect of the purchase. I...

They have been great in every aspeect of the purchase. I would definitely recommend. This has been my second vehilce from Teery Lee and I have never had a complaint about them.

Nov 12, 2020

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Fair prices, easy to work with, and straightforward. They...

Fair prices, easy to work with, and straightforward. They did a great job accommodating our needs. Additionally, they gave the car an incredible detail before we took it home. I would highly recommend Terry Lee Hyundai!

Sep 24, 2020

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Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

Mar 11, 2020

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Pleasant experience at the dealership! Andy and Troy were...

Pleasant experience at the dealership! Andy and Troy were more than helpful, getting everything taken care of so I could drive off the lot that day, with my (new to me) 2018 Nissan Altima. Thanks so much guys! I love it!!!

Mar 05, 2020

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I was not looking forward to shopping for a car as I’ve...

I was not looking forward to shopping for a car as I’ve never felt like I could trust the sales staff. The staff at Terry Lee Hyundai has completely changed that. Andy Loper did a great job of putting my wife and I at ease and making sure we knew all of our options and made us feel confident about our decision. Troy was great helping us take care of financing and making sure we understood all of our options. I will absolutely recommend this dealership to everyone and will definitely come back for our next purchase. Thank you for such a great experience!

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Greg Floyd

Greg Floyd

Genesis Sales Manager
Industry Experience 18 years 11 months
Recent Reviews

Jan 22, 2021

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Overall excellent sales process. Greg Floyd did a great...

Overall excellent sales process. Greg Floyd did a great job communicating with me during the production and delivery time. The GV80 is an exceptional vehicle.

Jan 19, 2021

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Worked with Peyton. He was thorough and got the job done...

Worked with Peyton. He was thorough and got the job done for me. The process was quick and easy. I would recommend him to any prospective buyer

Dec 14, 2020

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Great salesman, great manager. In and out in a timely...

Great salesman, great manager. In and out in a timely manner, very personable people who make you feel like your not just a customer. Awesome!!

Nov 12, 2020

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Fair prices, easy to work with, and straightforward. They...

Fair prices, easy to work with, and straightforward. They did a great job accommodating our needs. Additionally, they gave the car an incredible detail before we took it home. I would highly recommend Terry Lee Hyundai!

May 07, 2020

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I had emailed a complaint regarding a salesman who was...

I had emailed a complaint regarding a salesman who was very unprofessional to me via email correspondence regarding a car I was interested in. I requested to see pictures or videos of the car. Management said they would send. No photos received. This is one of the worst dealerships I have ever dealt with! Shady!

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Joe Nolan

Joe Nolan

Preowned Sales Manager
Recent Reviews

Oct 01, 2020

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The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Apr 21, 2020

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Not Really Looking

We just came by to look and not buy. .... Two hours later we were signing on the dotted line. I love my Santa Fe. A little happiness during this pandemic-outbreak.

Mar 03, 2020

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I really like Ron . I was waiting for Scott Ron said you...

I really like Ron . I was waiting for Scott Ron said you don’t wait for us we wait for you and got me taken care right away. Troy made a huge effort to give us the best possible interest rate for a first time buyer. Laura was easy to work with, had a great personality and worked as our advocate to get us what we wanted and needed. Thank you Terry Lee Hyundai!

Feb 24, 2020

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I feel I got a good car for a good deal. Everybody there...

I feel I got a good car for a good deal. Everybody there is happy. I like it. Can’t wait to not by gas.

Feb 22, 2020

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Laura, Troy, Joe, and Smitty really makes buying a car a...

Laura, Troy, Joe, and Smitty really makes buying a car a great experience! The process was totally smooth and Laura stayed past closing and spent over an hour showing me all the features of the car.Thanks!

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Sam Emamian

Sam Emamian

Sales Consultant
Recent Reviews

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Feb 29, 2020

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Everyone was so helpful and the process was very quick...

Everyone was so helpful and the process was very quick and stress free I appreciated everyones help thank you so much I love my new Palisade!!

Feb 16, 2020

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Great customer service. Staff very helpful . Staff was...

Great customer service. Staff very helpful . Staff was very apologetic for the long wait, but we understood is part of the process. Great experience. Thanks

Feb 13, 2020

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Bought a new Pasilade this afternoon. Everyone at...

Bought a new Pasilade this afternoon. Everyone at dealership extremely knowledgeable, helpful, and delivery was faster than other dealers we have dealt with in the past. Highly recommend the dealership. Pleasant experience

Feb 08, 2020

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This was the easiest car buying experience I have ever...

This was the easiest car buying experience I have ever had! A++++++ if you are looking for a new Palisade they have the best selection around! See Sam he’s the best!!!!

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Jennifer Hicks

Jennifer Hicks

Sales Consultant
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Dealership Experience 2 years 11 months
Industry Experience 3 years 3 months
Hi! Thank you for looking me up on DealerRater. I want to start by saying that I am NOT your typical car sales consultant. I don't sell cars...I assist people in buying them. When you contact me, I will be your assistant in choosing the right vehicle for you and your family. After you have chosen a vehicle, I will then assist you in getting the best price guarantee from Terry Lee Hyundai. My goal is to make sure all of my clients drive home in their new vehicle feeling confident that they chose the right vehicle for themselves and their family!
Recent Reviews

Jan 13, 2021

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Great and fast service! Knowledgeable and friendly staff....

Great and fast service! Knowledgeable and friendly staff. It was great working with Jennifer again and Dave for the first time. Definitely would come here again to purchase a vehicle.

Jan 12, 2021

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Service at Terry Lee Hyundai of Noblesville was...

Service at Terry Lee Hyundai of Noblesville was excellent. They answered all my questions and didn't try to force me into any unnecessary extras. My experiance was fantastic.

Jan 30, 2020

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Good people to work with. Great value. Did real well by...

Good people to work with. Great value. Did real well by us buying a used vehicle with no trade-in. Andy was awesome to work with!!

Oct 05, 2018

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Make sure to double check your title paperwork has been file

I would expect great customer service buying a car at this location. If you do purchase a vehicle at this location make sure to check that they have completed the required paperwork with the State of Indiana prior to going to the BMV to get your car plated. The response when I communicated to the Sales Manager that I was not able to get the car I purchased plated was "RIDE IT OUT". When I asked what he meant he said drive on an expired paper plate until we have your paperwork completed. There was no care or concern for the fact that my 18-year-old daughter would be driving illegally. This issue could have been easily solved if the individuals at Terry Lee Hyundai would have communicated with there customer that they had not completed the title work on the new vehicle. Rather they let me waist an hour at the BMV to find out on my own then have the amazing display of customer service to tell me to "RIDE IT OUT".

Jul 06, 2018

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Warm, friendly experience. Not pushy!

We bought one car from Terry Lee Hyundai and then we took advantage of the 3-day return policy to upgrade to the next model up. I have to say that both the original purchase and the trade-up were smooth and fair. Jennifer Hicks was just excellent through the whole process as was the finance team (both members that we worked with). We didn't lose anything on the deal, as one might expect you would, and we absolutely love the model we ended up with. Jennifer drove hours to go get our car and have it to us the same day! The car runs perfectly, has all of the features we wanted, and it is such a better fit for our family. They treated us right and ensured we'll be repeat customers.

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Jon Anson

Jon Anson

Sales Consultant
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Dealership Experience 1 years
Industry Experience 10 years 8 months
Recent Reviews

Jan 19, 2021

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I have a lot of experience in buying new cars. Recently,...

I have a lot of experience in buying new cars. Recently, my lease was up and I was in the market again. Most dealerships seemed like unorganized chaos, waiting for Finance people, bringing back ridiculous deals for hours back and forth, when I clearly stated where I wanted to be. I walked into Terry Lee's, it just seemed mature and professional. I got the perfect vehicle, stress free, and at a better rate that I expected (how crazy is that!). It was quick and easy. Thank you Jon Anson in Sales and Troy Owen in Finance! I highly recommend this dealer.

Nov 06, 2020

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Jon at Terry Lee made our visit a great experience. He...

Jon at Terry Lee made our visit a great experience. He showed that customers matter not just during but AFTER the sale. Jon really came through by providing excellent service and effort not only by seeing us multiple times but his knowledge and candor throughout the process really led us to purchase from Terry Lee Hyundai. We had a small issue with the car and live out of town and he DROVE over an hour out of town to drop a loaner off and fix our car all in the SAME day!! He didn't have to do that for us but he made it right. If you want someone who will continue to provide great customer service as well as go above and beyond for you Jon is your guy to see! We could not be more happy with our purchase and we will be back to see Jon at Terry Lee Hyundai!!

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Feb 23, 2020

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Employee Rating

Had a very good experience using Terry Lee.

Was very pleased with Terry Lee Hyundai on buying a used vehicle from them. Had a great experience with Jon Anson and Joey Eppink helping me along the way on the process. They both were very professional and knowledgeable and was very happy having them.

Feb 18, 2020

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Employee Rating

Joey and Jonathan did a great job getting me into the...

Joey and Jonathan did a great job getting me into the vehicle that I wanted. Joey did great explaining details of the car on our test drive. Jonathan did A great job explaining and facilitating the paperwork. The value of the offering here was notably better for what I was looking for than the competition.

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Taylor Nichols

Taylor Nichols

Sales Consultant
Contact Me
Dealership Experience 1 years 1 months
Industry Experience 1 years 1 months
Recent Reviews

Dec 14, 2020

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Great salesman, great manager. In and out in a timely...

Great salesman, great manager. In and out in a timely manner, very personable people who make you feel like your not just a customer. Awesome!!

Nov 11, 2020

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Employee Rating

Awesome service. We had somewhat of a challenging...

Awesome service. We had somewhat of a challenging situation and they made the process smooth and worked with us to get us in a great car.

Nov 02, 2020

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Employee Rating

Sales person, "Taylor Nichols" could not have been...

Sales person, "Taylor Nichols" could not have been better. Extremely courteous, understood our needs, and gave us great options. Compared features and price of new and used.

Oct 02, 2020

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Employee Rating

I bought my first car off of Taylor he is so sweet caring...

I bought my first car off of Taylor he is so sweet caring and a great person to work with! He made sure I drove off a happy customer I will continue doing business with Terry lee and Taylor!

May 06, 2020

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Employee Rating

Taylor Nichols is Your Guy

Disclaimer: I did not purchase my vehicle from Terry Lee Genesis/Hyundai, but felt compelled to leave a review due to the wonderful experience of working with Taylor Nichols. Taylor is an honest, caring, and helpful guy. My wife and I popped in on a Friday night about 15 minutes before they were closing for the night. Taylor caught us in the lot eyeing the new G70s. We passed on his initial offer to help out. He told us "no problem" and "if there's anything I can do to help or answer any questions just let me know." He didn't hang around or start trying to sell us the vehicle. Just left us to our own on the lot. Fast forward 2 minutes later, and we're in the showroom asking if it's OK to take one out for a quick test drive. We expected to be turned down since it was so close to closing time, but Taylor ran off to snag some keys and away we went. Taylor rode with us on the short test drive, but left my wife and I to enjoy the experience and get a feel for the car. At no point did he start a sales pitch, or talking about the flavor of the month incentives and financing deals. Once we got back to the showroom, we told Taylor we're still early in our search and that we appreciated him letting us drive the car and that we'd be back in touch when we were ready to make a deal. He was completely agreeable. We traded contact information and away we went to enjoy our Friday night. Now, as everyone knows, test driving a car is about the worst decision you can make. Once you've driven the vehicle, it's all you can think about. We knew we wanted a G70 sport in our garage. So the hunt for the right deal began. We found only a handful of cars that were spec'd exactly how we wanted. Some local to Indianapolis. Some much further out. A week after our initial visit, I contacted Taylor and told him I'd be out his way to see if we could make a deal. I had a few numbers in mind, and if we could get there on price, I was ready to sign on the dotted line. Unfortunately, I wasn't able to purchase from Terry Lee Genesis and Taylor Nichols. Another dealer across the country was willing to more steeply discount the car. No fault to Terry Lee Genesis and Taylor. Another dealer was just more desperate for a sale. I'll definitely be back at Terry Lee for service, maintenance, and any future car purchases. They're light years ahead on customer service and communication than other dealers in town (looking at you Napleton). Taylor was excited for us on our new purchase, even though he didn't get the deal. He called the following week to check in and see how our trip to pick up the vehicle was and to pop by so he could see it. That's more interest than some of my own family and friends have shown! If you decide to visit Terry Lee Hyundai/Genesis, be sure to ask for Taylor. You won't regret it.

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Jason Broaddus

Jason Broaddus

Service Manager
Dealership Experience 2 years 9 months
Industry Experience 26 years 1 months
Recent Reviews

Oct 01, 2020

Dealership Rating
Employee Rating

The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Sep 10, 2020

Dealership Rating
Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Aug 03, 2020

Dealership Rating
Employee Rating

Repair

I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.

May 21, 2020

Dealership Rating
Employee Rating

I haven't bought a New Car in years. This team went above...

I haven't bought a New Car in years. This team went above and beyond to make sure that I went home with exactly what I wanted and more. Great Service Department, Sales and Finance. I truly appreciate all of you!

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David Cibull

David Cibull

Sales Consultant
Recent Reviews

Jan 13, 2021

Dealership Rating
Employee Rating

Great and fast service! Knowledgeable and friendly staff....

Great and fast service! Knowledgeable and friendly staff. It was great working with Jennifer again and Dave for the first time. Definitely would come here again to purchase a vehicle.

Sep 10, 2020

Dealership Rating
Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Mar 09, 2020

Dealership Rating
Employee Rating

This was my first experience purchasing a car for myself...

This was my first experience purchasing a car for myself - the staff at Terry Lee Hyundai was so amazing, kind, professional, and courteous. I got an awesome deal on the car I wanted.

Mar 07, 2020

Dealership Rating
Employee Rating

Nice, quick, and pleasant.

Very clean environment in show room area. My wife and I were immediately greeted by David, as we entered establishment. He was extremely helpful and knowledgeable concerning the type and trim model of the car we were interested in purchasing. Gave us a very thorough explanation of all the features that were included in this model. He was sympathetic towards the fact that I had worked all night, and only after he was satisfied I had all the mandatory information, did he go ahead with the paperwork needed for purchase. All in all, THE VERY BEST experience I have ever had at any car dealership!

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Peyton Johns

Peyton Johns

Sales Consultant
Recent Reviews

Jan 22, 2021

Dealership Rating
Employee Rating

Overall excellent sales process. Greg Floyd did a great...

Overall excellent sales process. Greg Floyd did a great job communicating with me during the production and delivery time. The GV80 is an exceptional vehicle.

Jan 19, 2021

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Employee Rating

Worked with Peyton. He was thorough and got the job done...

Worked with Peyton. He was thorough and got the job done for me. The process was quick and easy. I would recommend him to any prospective buyer

Jan 16, 2021

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Employee Rating

Working with Peyton he took great care of our needs and...

Working with Peyton he took great care of our needs and kept in touch throughout our whole search until we were ready to buy and we came away with a great vehicle.

Jan 12, 2021

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Employee Rating

Very helpful and informative. The process was nice and...

Very helpful and informative. The process was nice and easy. They made sure to explain everything to you so you understand what you are signing.

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Bob O'Brien

Bob O'Brien

Sales Consultant
Recent Reviews

May 21, 2020

Dealership Rating
Employee Rating

I haven't bought a New Car in years. This team went above...

I haven't bought a New Car in years. This team went above and beyond to make sure that I went home with exactly what I wanted and more. Great Service Department, Sales and Finance. I truly appreciate all of you!

Feb 29, 2020

Dealership Rating
Employee Rating

Excellent customer service. Great personalities. Very...

Excellent customer service. Great personalities. Very helpful in assisting your needs. Not pushy. Explained everything very well. The whole experience was nice and painless. Would recommend.

Feb 25, 2020

Dealership Rating
Employee Rating

We usually work with Zak but since he had some...

We usually work with Zak but since he had some well-deserved time off we worked with Bob. Great experience overall! We'll definitely come back when it's time for our next vehicle.

Feb 13, 2020

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Employee Rating

Bought a new Pasilade this afternoon. Everyone at...

Bought a new Pasilade this afternoon. Everyone at dealership extremely knowledgeable, helpful, and delivery was faster than other dealers we have dealt with in the past. Highly recommend the dealership. Pleasant experience

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Cory Copenhaver

Cory Copenhaver

Service Consultant
Recent Reviews

Sep 11, 2020

Dealership Rating
Employee Rating

Cory has been taking car of our two Hyundais at this...

Cory has been taking car of our two Hyundais at this dealership for years. So, when my 2002 Santa Fe became more trouble to repair than it was worth, we started our search for a “new to me” one at Terry Lee Hyundai. Dylan and Stephanie were great. Dylan was friendly and energetic without being pushy or overbearing. Stephanie made what was the most anxiety producing part of the experience for me (loan paperwork) fun, and not only got us a lower rate than we expected, she also found me a 10 year/100k warranty. We had an amazing experience, and WILL return for our next vehicle.

Aug 03, 2020

Dealership Rating
Employee Rating

Repair

I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.

Mar 19, 2020

Dealership Rating
Employee Rating

Came into to get my oil changed during our social...

Came into to get my oil changed during our social distancing and walking the parking lot saw a beautiful new 2020 Santa Fe. Zak, Tony, and Ron were able to get the exact vehicle Make and Model style I wanted. It was easy and hassle free. Zak LaRose took all the pressure away and we drove away happy and with a gorgeous new ride.

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Daniel Zettel

Daniel Zettel

Service Consultant
Dealership Experience 1 years
Industry Experience 6 years 7 months
I am born and raised right here in Central Indiana. I have a black lab/retriever mix puppy at home who loves to play fetch for hours. I've worked across Internet, Sales, and Service throughout my automotive career and look forward to helping you!
Recent Reviews

Mar 12, 2020

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Employee Rating

Spoke with Scott multiple times about keeping my lease or...

Spoke with Scott multiple times about keeping my lease or turning in for another. He wasn’t pushy, let me look at few different vehicle options, and very friendly!

Mar 07, 2020

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Employee Rating

Exceptional Customer Focus

The folks at Terry Lee Hyundai worked as a team to make sure our experience was stress free. Each team member made certain that foremost, we were getting what we wanted. They went on to verify we understood the pros and cons of the purchase, financing and long term commitment we can expect following our purchase. Quite a pleasant experience.

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Scott Biddle

Scott Biddle

Certified Technician
Recent Reviews

Sep 24, 2020

Dealership Rating
Employee Rating

Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

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Joe Fittz

Joe Fittz

Service Consultant
Dealership Experience 1 years 3 months
Industry Experience 30 years 8 months
Recent Reviews

Mar 15, 2020

Dealership Rating
Employee Rating

Jordan and Stephanie came through for us again! My...

Jordan and Stephanie came through for us again! My husband needed a new car and had a set price in mind. And they made it happen! Thanks to both of you for taking such good care of us. Jordan really went to bat to work at what we wanted. Mike loves his car...but my car is better LOL!! And shout out to Joe in the Service Dept. He told me about a guy that comes to fix minor scratches. Now if the weather would behave I can get it done!!!

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John Nance

John Nance

Parts Manager
Dealership Experience 6 years
Industry Experience 20 years 11 months
Recent Reviews

Oct 01, 2020

Dealership Rating
Employee Rating

The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

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Ben Newburn

Ben Newburn

Parts Associate
Recent Reviews

Feb 22, 2020

Dealership Rating
Employee Rating

Laura, Troy, Joe, and Smitty really makes buying a car a...

Laura, Troy, Joe, and Smitty really makes buying a car a great experience! The process was totally smooth and Laura stayed past closing and spent over an hour showing me all the features of the car.Thanks!

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Cody Owens

Cody Owens

Certified Technician
Recent Reviews

Sep 10, 2020

Dealership Rating
Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

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Clint Shepherd

Clint Shepherd

Service Consultant
Recent Reviews

Aug 03, 2020

Dealership Rating
Employee Rating

Repair

I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.

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Chynna Tragesser

Chynna Tragesser

Quick Lube Tech
Recent Reviews

Sep 10, 2020

Dealership Rating
Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

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Lisa Beem

Lisa Beem

Title Clerk
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Evan Coale

Evan Coale

Service Porter
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Michael Colver

Michael Colver

Parts Driver
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Gloria Derado

Gloria Derado

Receptionist
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Pamela Dewhirst

Pamela Dewhirst

Receptionist
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Debbie Duvall

Debbie Duvall

Office Manager
Dealership Experience 6 years
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Sylvia Flagg

Sylvia Flagg

Porter
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Patty Frank

Patty Frank

Receptionist
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Eric Grogan

Eric Grogan

Certified Technician
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Sarah Hannah

Sarah Hannah

Warranty Clerk
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Greg Jarvis

Greg Jarvis

Parts Counter
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Steve McQueen

Steve McQueen

Sales Manager
Dealership Experience 2 months
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David Pockrass

David Pockrass

Quick Lube Technician
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David Reames

David Reames

Certified Technician
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David Roos

David Roos

Parts Associate
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Michelle Shelton

Michelle Shelton

Office Support
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Patty Williamson

Patty Williamson

Inventory Control
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