Staff

Finance

Stephanie Flanigan

Stephanie Flanigan

Finance Manager
122 Reviews
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Troy Owen

Troy Owen

Finance Manager
49 Reviews
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Management

Jim Smith

Jim Smith

General Manager
76 Reviews
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Greg Floyd

Greg Floyd

Genesis Sales Manager
15 Reviews
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Joe Nolan

Joe Nolan

Preowned Sales Manager
8 Reviews
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Steve McQueen

Steve McQueen

Sales Manager
5 Reviews
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Jason Broaddus

Jason Broaddus

Service Manager
4 Reviews
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John Nance

John Nance

Parts Manager
1 Review
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Sales

Ryan Sample

Ryan Sample

Sales Consultant
48 Reviews
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Laura McLain

Laura McLain

Sales Consultant
31 Reviews
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Zachary LaRose

Zachary LaRose

Sales consultant
24 Reviews
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Scott Abel

Scott Abel

Sales and Leasing Consultant
22 Reviews
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Lucas Duran

Lucas Duran

Sales Consultant
16 Reviews
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Andy Loper

Andy Loper

Sales Consultant
16 Reviews
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Peyton Johns

Peyton Johns

Sales Consultant

Certified
10 Reviews
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Jennifer Hicks

Jennifer Hicks

Sales Consultant
9 Reviews
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Jon Anson

Jon Anson

Sales Consultant
8 Reviews
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Sam Emamian

Sam Emamian

Sales Consultant
7 Reviews
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Bob O'Brien

Bob O'Brien

Sales Consultant
7 Reviews
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David Cibull

David Cibull

Sales Consultant
5 Reviews
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Service

Cory Copenhaver

Cory Copenhaver

Service Consultant
5 Reviews
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Daniel Zettel

Daniel Zettel

Service Consultant
2 Reviews
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Scott Biddle

Scott Biddle

Certified Technician
1 Review
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Joe Fittz

Joe Fittz

Service Consultant
1 Review
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Cody Owens

Cody Owens

Certified Technician
1 Review
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Clint Shepherd

Clint Shepherd

Service Consultant
1 Review
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Chynna Tragesser

Chynna Tragesser

Technician
1 Review
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Sylvia Flagg

Sylvia Flagg

Service Consultant
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Eric Grogan

Eric Grogan

Certified Technician
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Sarah Hannah

Sarah Hannah

Warranty Clerk
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Patrick Holmes

Patrick Holmes

Service Consultant
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David Pockrass

David Pockrass

Quick Lube Technician
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Bradley Reames

Bradley Reames

Certified Technician
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Patty Williamson

Patty Williamson

Inventory Control
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Administration

Pamela Dewhirst

Pamela Dewhirst

Receptionist
1 Review
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Debbie Duvall

Debbie Duvall

Office Manager
1 Review
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Lisa Beem

Lisa Beem

Title Clerk
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Gloria Derado

Gloria Derado

Receptionist
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Patty Frank

Patty Frank

Receptionist
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Michelle Shelton

Michelle Shelton

Office Support
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Parts

Ben Newburn

Ben Newburn

Parts Associate
1 Review
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Michael Colver

Michael Colver

Parts Driver
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Greg Jarvis

Greg Jarvis

Parts Counter
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David Roos

David Roos

Parts Associate
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Stephanie Flanigan

Stephanie Flanigan

Finance Manager
Dealership Experience 5 years 7 months
Industry Experience 10 years 9 months
Recent Reviews

Mar 30, 2021

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They were really nice. They were also very helpful. Both...

They were really nice. They were also very helpful. Both the sales and finance people were nice and willing to work with you. I recommend them.

Mar 15, 2021

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Wonderful car buying experience at this...

Wonderful car buying experience at this dealership.salesman Jonathan Anson was really helpful, and very respectful. We were treated very well by everyone we interacted with. I do recommend this dealership.

Mar 01, 2021

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I just bought a 2021 Genesis G70. Everyone was very...

I just bought a 2021 Genesis G70. Everyone was very helpful. Best car buying experience I’ve had. Thanks and I Love the new car

Mar 01, 2021

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Jon was a great sales man to work with, He is a very busy...

Jon was a great sales man to work with, He is a very busy man ,but made the effort to assist me in our purchase- 1st car had hidden damage that was unreported, but discovered by my own service tech. I immediately contacted Jon offered a Hundai Tucson which my wife loved! Jon allowed us to get another private, independent inspection. " brake pads were thin and rotors were rust pitted, which my tech explained was somewhat expected for a car with with 29600 miles! We agreed on a price and signed off. Stephanie Flanigan explained warranty only covered the 1st 5 years or 60K miles and run out on 12/27/22.Then offered additional coverage plans for our consideration( at a cost level in our "comfort zone".) All in all would surely recommend Terry Lee Hundai to friends! All staff team members Very courteous. Helpful and good to work with Thanks to all!!

Feb 23, 2021

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Cheri was pleasant to work with. She kept in touch but...

Cheri was pleasant to work with. She kept in touch but wasn’t pushy. She always responded quickly to our questions. We enjoyed getting to know her.

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Jim Smith

Jim Smith

General Manager
Dealership Experience 5 years 6 months
Industry Experience 31 years 11 months
Recent Reviews

Mar 24, 2021

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One of the worst car experiences ever!! Wanted to...

One of the worst car experiences ever!! Wanted to purchase/lease a 2021 Kona and was happy with the color, options, and trade-in offer for my vehicle. Problems started with sales person not verifying the vehicle was ready to be driven off the lot. He didn’t run through any new vehicle checklist(s), the vehicle didn’t have a full tank of gas as stated on the sticker, all four tires of the vehicle were under inflated by 8-10 psi (no warning lights), and car has a very distinct smell that I can only liken to a fish smell. I returned the car the next day to get fuel capped off and a few days later after realizing tire pressure was low. Apparently, having low air pressure in smaller tires increases the tire’s risk for an “impact bubble”, which one tire had, and had to be replaced. Of, course had the tire not been under inflated when I drove it off the lot, there’s a high likelihood there wouldn’t have been an “impact bubble” since the vehicle was never driven over any potholes. A reasonable person would reasonably assume the dealership would own up to their mistakes, but Terry Lee, instead, placed the blame on me for “hitting a pothole” even though I never ran over a pothole. I brought the vehicle back again to have the odor investigated. Multiple service associates concurred that an odor (not a new car smell) was present so the vehicle went under a “ozanation” process (don’t ask me about the spelling as that’s how it’s spelled on their receipt). Unfortunately, this didn’t fix the issue and the odor is still quite apparent. Even my kids recognize that nothing was done to correct the smell as they comment every time we are in the car together. Ask Jason and Jim, however, and they will tell a lie that they didn’t smell anything unusual after the above process. I’m thinking they may have Covid since losing one’s sense of smell is one of the symptoms. Their response is “take it somewhere else”. I even reached out to Terry Lee and he hasn’t bothered to follow-up, which indicates to me he’s not interested in trying to make things right. So, if you’re in the market for a new or used car, steer clear of Terry Lee Hyundai in Noblesville. I hate saying that as I’m a true believer in supporting businesses in your city, but these guys are truly the worst car dealers I’ve experienced.

Feb 20, 2021

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I purchased a used vehicle this week from Terry Lee...

I purchased a used vehicle this week from Terry Lee Hyundai and had a wonderful experience! My sales consultant, Jennifer Hicks, was so helpful. It was very cold out, so she cleaned off and brought each car up to the doors for me to see and test drive (she even bought me a soda while we were waiting on paperwork!) The sales manager, Steve, came by to personally check on me and many staff members made a point to say hello. I left with just the car I wanted and walked out feeling like a true VIP! I will definitely return there for our next car purchase.

Feb 01, 2021

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I had a excellent experience at Terry Lee Genesis. From...

I had a excellent experience at Terry Lee Genesis. From the GM, Jim Smith; Sales Mgr, Greg Floyd; to Peyton Johns; Sales Consultant, everyone was professional, knowledgeable and very helpful. I would highly recommend this dealership and staff if you are in the market for a new or used vehicle.

Oct 01, 2020

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The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Sep 24, 2020

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Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

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Troy Owen

Troy Owen

Finance Manager
Recent Reviews

Mar 18, 2021

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We drove 90 minutes to purchase our first ever new car...

We drove 90 minutes to purchase our first ever new car from Terry Lee Hyundai. We were made to feel welcome from the moment we walked in the door. Dave was our salesman and he was a dream to work with! We never felt pressured or rushed, even though we arrived at 7:30 pm. The finance experience was a breeze! Steve and Troy were phenomenal! Everyone was so down to earth and easy going. We purchased a 2021 Elantra but treated us like we were buying a Ferrari! They all stayed 2 hours past closing time to finalize the deal. I can't say enough about the experience, we are defiantly customers for life! Thank you all so much!

Feb 19, 2021

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I went to Terry Lee after having a very unpleasant...

I went to Terry Lee after having a very unpleasant experience at Napleton Hyundai. So glad I did! The entire Terry Lee team went above and beyond to provide exceptional customer service. My salesperson, Jennifer, answered all of my questions and presented information to me clearly. She then took the time to go over all of the features of my new car with me before driving off the lot. The Terry Lee team was friendly, professional, and valued my business. My satisfaction was a priority. Thank you Terry Lee! I love my new Sonata!

Feb 14, 2021

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Very pleasant experience Test drove 2 cars. Bought one....

Very pleasant experience Test drove 2 cars. Bought one. Very pleased with Peyton Johns our sales rep. Genesis G 80 very happy with the car so far

Feb 11, 2021

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Wonderful sales team with expedient and warm car buying...

Wonderful sales team with expedient and warm car buying process. Thank you Bob and Troy for providing us with a stress free and fair trade-in.

Jan 29, 2021

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They are so nice and helpful. Emma was absolutely amazing...

They are so nice and helpful. Emma was absolutely amazing she made it such a great experience. I love my car! I highly recommend Terry Lee in Noblesville!!

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Ryan Sample

Ryan Sample

Sales Consultant
Recent Reviews

Feb 15, 2020

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Our experience at this dealership

Leased 2917 Hyundai Tucson, loved it, received great dealer service. Turned in off lease the 2017 & leased a new 2019 Hyundai Tucson. When something is going good, no reason to change. I highly recommend this dealership to anyone looking for a car. Excellent service, friendly & helpful employees makes for a very positive experience.

Feb 08, 2020

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Terry Lee Hyundai provides great customer service. Went...

Terry Lee Hyundai provides great customer service. Went in to talk about end of lease options and it was hassle free. No pressure whatsoever to lease a new vehicle and they were willing to do whatever I wanted, no questions asked. Thank you Terry Lee Hyundai, and thanks to Ryan Sample and Troy Owen for a smooth and easy end of lease transition.

Dec 11, 2017

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Let Terry Lee help you find a new car.

Easy going attitude of my salesman was nice for a change. I was introduced to many staff and taken on tour. Felt very comfortable. Would definitely return and recommend Terry Lee.

Nov 29, 2017

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fattz

Love my car!! Would buy another from here, was in and out with what I wanted!!! Sales team was also cool 👍🏿👍🏿👍🏿👍🏿 Great job, fellas!! Very nice!!

Nov 19, 2017

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Veloster

I do not like pushy salespeople. Ryan was the best! He was very accommodating and was very easy to get in touch with and response to my questions in a timely fashion.

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Laura McLain

Laura McLain

Sales Consultant
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Dealership Experience 4 years 6 months
Industry Experience 7 years 4 months
Recent Reviews

Mar 28, 2021

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We worked with Laura McLain and Steve McQueen and had an...

We worked with Laura McLain and Steve McQueen and had an excellent experience with the purchase of our 2021 Santa Fe. The dealership do not have the exact match we were looking for but Steve kept at it and was able to locate a dealer trade for us. We can’t thank Steve enough for all he did to locate our Santa Fe. We absolutely love the 2021 Calligraphy trim and all the awesome bells and whistles. We feel like we got a great deal and Hyundai was offering zero financing and you can’t beat the Hyundai warranty. We can’t recommend Terry Lee and especially Steve and Laura enough - thank you!!!

Mar 19, 2021

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Laura was awesome! She was very thorough with her...

Laura was awesome! She was very thorough with her explanations throughout the whole process, which was super helpful as a first time car buyer. Her and Stephanie were fantastic, I will definitely recommend them to my friends!

Mar 16, 2021

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I worked with Laura McLain, and she was an absolute joy...

I worked with Laura McLain, and she was an absolute joy to do business with!! She made the process easy and never made me feel like she was “selling” me. I highly recommend her. I love my Santa Fe!

Mar 01, 2021

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I just bought a 2021 Genesis G70. Everyone was very...

I just bought a 2021 Genesis G70. Everyone was very helpful. Best car buying experience I’ve had. Thanks and I Love the new car

Oct 01, 2020

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Laura McLain helped me have the best experience at Terry...

Laura McLain helped me have the best experience at Terry Lee Hyundai. I was so nervous when I got there but by the end of our visit, I felt like I was best friends with Laura. This is the first car I have gotten on my own, so I really appreciated how she explained everything to me so I could understand what was going on. I would definitely recommend her to my family and friends if they needed a car, and plan on coming back to her in the future.

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Zachary LaRose

Zachary LaRose

Sales consultant
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Dealership Experience 3 years 5 months
Industry Experience 3 years 5 months
Recent Reviews

Feb 19, 2021

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I went to Terry Lee after having a very unpleasant...

I went to Terry Lee after having a very unpleasant experience at Napleton Hyundai. So glad I did! The entire Terry Lee team went above and beyond to provide exceptional customer service. My salesperson, Jennifer, answered all of my questions and presented information to me clearly. She then took the time to go over all of the features of my new car with me before driving off the lot. The Terry Lee team was friendly, professional, and valued my business. My satisfaction was a priority. Thank you Terry Lee! I love my new Sonata!

Feb 08, 2021

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Cheryl was very patient with me with my many questions &...

Cheryl was very patient with me with my many questions & did her research before I went in to the dealership. I had a couple of vehicles I was interested in and we were able to talk through the differences and she helped me select the best option for me. After purchase, we had a very thorough review of the car with what/where everything was and also set up various options on my phone while on site. Very satisfied with the whole process, love my car and had a great experience all around.

Nov 10, 2020

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Zak is an exceptional car salesman. He’s helped my...

Zak is an exceptional car salesman. He’s helped my boyfriend and I twice now and both times were great. Everyone here is so nice. The other salesmen and the finance manager always say hi and make sure we’re doing okay as well. A great experience all around and we would recommend them to everyone!

Oct 01, 2020

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Laura was awesome and listened to what I was looking for...

Laura was awesome and listened to what I was looking for and got me in a car that will last me. Everyone there is super nice and friendly and its a great environment overall! Thank you!!

Sep 24, 2020

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Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

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Scott Abel

Scott Abel

Sales and Leasing Consultant
Recent Reviews

Feb 27, 2021

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Jon Anson was wonderful and helped us with everything we...

Jon Anson was wonderful and helped us with everything we needed. Everyone at the dealership was super nice and answered all of our questions. Highly recommend coming to Terry Lee Hyundai!

Feb 10, 2021

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Very nice people to work with. Service is great. Salesman...

Very nice people to work with. Service is great. Salesman was great and would recommend my family and friends to him. Very informative since this was our first time at this dealership we were given a tour and all questions answered.

Dec 28, 2020

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Very friendly and helpful , Scott and Troy were great and...

Very friendly and helpful , Scott and Troy were great and the facility is very clean, overall very happy and excited to show others my new vehicle.

Nov 21, 2020

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Very nice and clean dealership. Scott was very kind and...

Very nice and clean dealership. Scott was very kind and super informational and a great person. Would definitely come back for future purchases whenever I need a car.

Oct 21, 2020

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I loved the no pressure atmosphere while we took our time...

I loved the no pressure atmosphere while we took our time to fix the right care for our family. Once we were ready to buy, the process was no hassle and easy to come to an agreement.

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Lucas Duran

Lucas Duran

Sales Consultant
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Industry Experience 15 years 4 months
Recent Reviews

Dec 01, 2020

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Lucas Duran provided excellent responses to our questions...

Lucas Duran provided excellent responses to our questions and was extremely knowledgeable. We traveled 180 miles and he provided us exactly what we requested expeditiously.

Nov 08, 2020

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Arrived from a previous dealership with anxiety because...

Arrived from a previous dealership with anxiety because of the pressure. Immediately felt relaxed with Lucas. Was extremely helpful in finding something in my budget and offered multiple options and never felt rushed or pressured. The process was simple, and Lucas and the staff got me the best interest rate. I appreciate honesty and integrity, and Lucas and Terry Lee Hyundai was a great experience in purchasing our new car! Highly recommend.

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

May 20, 2020

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Awesome 2020 Santa fe

My wife suffers from anxiety anytime she makes a large purchase. Lucas at Terry Lee Hyundai went above and beyond to help calm her fears in her purchase of her 2020 Santa fe. Troy in the Finance Department was also very helpful and did, as we say in the Army, "An outstanding job."Thank you to all at Terry Lee Hyundai for the wonderful job and of course for selling us the 2020 Santa fe that my wife absolutely loves.

Feb 19, 2020

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We had lucas Duran as our salesperson, he did an...

We had lucas Duran as our salesperson, he did an excellent job would recommend him to anyone looking for a car. Everyone was very helpful and friendly, this was the best experience we have had buying a car. Thank you to everyone there, it's #1 !

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Andy Loper

Andy Loper

Sales Consultant
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Dealership Experience 2 years 9 months
Industry Experience 2 years 9 months
A life-long resident of Indiana, I have resided in Noblesville for 11 years now. I just recently started at Terry Lee Hyundai after a lengthy career in guest service in other industries. Please have an Excellent and Exceptional day and stop by to see me at your convenience so that I can show you what I have in stock!
Recent Reviews

Jan 13, 2021

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They have been great in every aspeect of the purchase. I...

They have been great in every aspeect of the purchase. I would definitely recommend. This has been my second vehilce from Teery Lee and I have never had a complaint about them.

Nov 12, 2020

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Fair prices, easy to work with, and straightforward. They...

Fair prices, easy to work with, and straightforward. They did a great job accommodating our needs. Additionally, they gave the car an incredible detail before we took it home. I would highly recommend Terry Lee Hyundai!

Sep 24, 2020

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Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

Mar 11, 2020

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Pleasant experience at the dealership! Andy and Troy were...

Pleasant experience at the dealership! Andy and Troy were more than helpful, getting everything taken care of so I could drive off the lot that day, with my (new to me) 2018 Nissan Altima. Thanks so much guys! I love it!!!

Mar 05, 2020

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I was not looking forward to shopping for a car as I’ve...

I was not looking forward to shopping for a car as I’ve never felt like I could trust the sales staff. The staff at Terry Lee Hyundai has completely changed that. Andy Loper did a great job of putting my wife and I at ease and making sure we knew all of our options and made us feel confident about our decision. Troy was great helping us take care of financing and making sure we understood all of our options. I will absolutely recommend this dealership to everyone and will definitely come back for our next purchase. Thank you for such a great experience!

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Greg Floyd

Greg Floyd

Genesis Sales Manager
Industry Experience 19 years 2 months
Recent Reviews

Mar 30, 2021

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They were really nice. They were also very helpful. Both...

They were really nice. They were also very helpful. Both the sales and finance people were nice and willing to work with you. I recommend them.

Feb 14, 2021

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Very pleasant experience Test drove 2 cars. Bought one....

Very pleasant experience Test drove 2 cars. Bought one. Very pleased with Peyton Johns our sales rep. Genesis G 80 very happy with the car so far

Feb 01, 2021

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I had a excellent experience at Terry Lee Genesis. From...

I had a excellent experience at Terry Lee Genesis. From the GM, Jim Smith; Sales Mgr, Greg Floyd; to Peyton Johns; Sales Consultant, everyone was professional, knowledgeable and very helpful. I would highly recommend this dealership and staff if you are in the market for a new or used vehicle.

Jan 28, 2021

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My wife and I felt very welcome here. Do yourself a favor...

My wife and I felt very welcome here. Do yourself a favor and ask for Emma. She is new and worked hard for us in getting information and follows up with you in a very timely manner. She is also no pressure and treats you with respect, not just as another customer. That might sound cliche, but it’s true.

Jan 22, 2021

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Overall excellent sales process. Greg Floyd did a great...

Overall excellent sales process. Greg Floyd did a great job communicating with me during the production and delivery time. The GV80 is an exceptional vehicle.

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Peyton Johns

Peyton Johns

Sales Consultant

10 Reviews
Certified
Recent Reviews

Mar 30, 2021

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They were really nice. They were also very helpful. Both...

They were really nice. They were also very helpful. Both the sales and finance people were nice and willing to work with you. I recommend them.

Mar 08, 2021

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They were really nice. They were also very helpful....

They were really nice. They were also very helpful. Both the sales and finance people were nice and willing to work with you. I recommend them.

Mar 01, 2021

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I just bought a 2021 Genesis G70. Everyone was very...

I just bought a 2021 Genesis G70. Everyone was very helpful. Best car buying experience I’ve had. Thanks and I Love the new car

Feb 14, 2021

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Very pleasant experience Test drove 2 cars. Bought one....

Very pleasant experience Test drove 2 cars. Bought one. Very pleased with Peyton Johns our sales rep. Genesis G 80 very happy with the car so far

Feb 01, 2021

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I had a excellent experience at Terry Lee Genesis. From...

I had a excellent experience at Terry Lee Genesis. From the GM, Jim Smith; Sales Mgr, Greg Floyd; to Peyton Johns; Sales Consultant, everyone was professional, knowledgeable and very helpful. I would highly recommend this dealership and staff if you are in the market for a new or used vehicle.

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Jennifer Hicks

Jennifer Hicks

Sales Consultant
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Dealership Experience 3 years 2 months
Industry Experience 3 years 6 months
Hi! Thank you for looking me up on DealerRater. I want to start by saying that I am NOT your typical car sales consultant. I don't sell cars...I assist people in buying them. When you contact me, I will be your assistant in choosing the right vehicle for you and your family. After you have chosen a vehicle, I will then assist you in getting the best price guarantee from Terry Lee Hyundai. My goal is to make sure all of my clients drive home in their new vehicle feeling confident that they chose the right vehicle for themselves and their family!
Recent Reviews

Feb 20, 2021

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This was my first car transaction with Terry Lee Hyundai,...

This was my first car transaction with Terry Lee Hyundai, after previously leasing through Napleton Hyundai. So pleased with Terry Lee!! Being a female and single, I've always dreaded having to handle the car sales and showrooms on my own. For the first time, this time, I felt very confident that I was being taken care of, treated fairly, and being well informed in order to make the best decision on my purchase. No gimmicks, no shell games. My sales person, Jennifer Hicks, was working with me to make sure I was comfortable with my payment, while getting the best car and options for my money. I couldnt be happier with my new 2021 Hyundai SUV and the deal they worked for me. I sent my daughter to Terry Lee, also, and she is equally happy with the deal they gave her on a new 2021 Hyundai, and the excellent customer care we each were shown. Looking forward to working with Terry Lee as a new customer as I enjoy and care for my new car!

Feb 20, 2021

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I purchased a used vehicle this week from Terry Lee...

I purchased a used vehicle this week from Terry Lee Hyundai and had a wonderful experience! My sales consultant, Jennifer Hicks, was so helpful. It was very cold out, so she cleaned off and brought each car up to the doors for me to see and test drive (she even bought me a soda while we were waiting on paperwork!) The sales manager, Steve, came by to personally check on me and many staff members made a point to say hello. I left with just the car I wanted and walked out feeling like a true VIP! I will definitely return there for our next car purchase.

Feb 19, 2021

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I went to Terry Lee after having a very unpleasant...

I went to Terry Lee after having a very unpleasant experience at Napleton Hyundai. So glad I did! The entire Terry Lee team went above and beyond to provide exceptional customer service. My salesperson, Jennifer, answered all of my questions and presented information to me clearly. She then took the time to go over all of the features of my new car with me before driving off the lot. The Terry Lee team was friendly, professional, and valued my business. My satisfaction was a priority. Thank you Terry Lee! I love my new Sonata!

Jan 13, 2021

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Great and fast service! Knowledgeable and friendly staff....

Great and fast service! Knowledgeable and friendly staff. It was great working with Jennifer again and Dave for the first time. Definitely would come here again to purchase a vehicle.

Jan 12, 2021

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Service at Terry Lee Hyundai of Noblesville was...

Service at Terry Lee Hyundai of Noblesville was excellent. They answered all my questions and didn't try to force me into any unnecessary extras. My experiance was fantastic.

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Jon Anson

Jon Anson

Sales Consultant
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Dealership Experience 1 years 3 months
Industry Experience 10 years 11 months
Recent Reviews

Mar 15, 2021

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Wonderful car buying experience at this...

Wonderful car buying experience at this dealership.salesman Jonathan Anson was really helpful, and very respectful. We were treated very well by everyone we interacted with. I do recommend this dealership.

Mar 01, 2021

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Jon was a great sales man to work with, He is a very busy...

Jon was a great sales man to work with, He is a very busy man ,but made the effort to assist me in our purchase- 1st car had hidden damage that was unreported, but discovered by my own service tech. I immediately contacted Jon offered a Hundai Tucson which my wife loved! Jon allowed us to get another private, independent inspection. " brake pads were thin and rotors were rust pitted, which my tech explained was somewhat expected for a car with with 29600 miles! We agreed on a price and signed off. Stephanie Flanigan explained warranty only covered the 1st 5 years or 60K miles and run out on 12/27/22.Then offered additional coverage plans for our consideration( at a cost level in our "comfort zone".) All in all would surely recommend Terry Lee Hundai to friends! All staff team members Very courteous. Helpful and good to work with Thanks to all!!

Feb 27, 2021

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Jon Anson was wonderful and helped us with everything we...

Jon Anson was wonderful and helped us with everything we needed. Everyone at the dealership was super nice and answered all of our questions. Highly recommend coming to Terry Lee Hyundai!

Jan 19, 2021

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Employee Rating

I have a lot of experience in buying new cars. Recently,...

I have a lot of experience in buying new cars. Recently, my lease was up and I was in the market again. Most dealerships seemed like unorganized chaos, waiting for Finance people, bringing back ridiculous deals for hours back and forth, when I clearly stated where I wanted to be. I walked into Terry Lee's, it just seemed mature and professional. I got the perfect vehicle, stress free, and at a better rate that I expected (how crazy is that!). It was quick and easy. Thank you Jon Anson in Sales and Troy Owen in Finance! I highly recommend this dealer.

Nov 06, 2020

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Employee Rating

Jon at Terry Lee made our visit a great experience. He...

Jon at Terry Lee made our visit a great experience. He showed that customers matter not just during but AFTER the sale. Jon really came through by providing excellent service and effort not only by seeing us multiple times but his knowledge and candor throughout the process really led us to purchase from Terry Lee Hyundai. We had a small issue with the car and live out of town and he DROVE over an hour out of town to drop a loaner off and fix our car all in the SAME day!! He didn't have to do that for us but he made it right. If you want someone who will continue to provide great customer service as well as go above and beyond for you Jon is your guy to see! We could not be more happy with our purchase and we will be back to see Jon at Terry Lee Hyundai!!

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Joe Nolan

Joe Nolan

Preowned Sales Manager
Recent Reviews

Mar 15, 2021

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Employee Rating

Wonderful car buying experience at this...

Wonderful car buying experience at this dealership.salesman Jonathan Anson was really helpful, and very respectful. We were treated very well by everyone we interacted with. I do recommend this dealership.

Oct 01, 2020

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The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Apr 21, 2020

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Not Really Looking

We just came by to look and not buy. .... Two hours later we were signing on the dotted line. I love my Santa Fe. A little happiness during this pandemic-outbreak.

Mar 03, 2020

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I really like Ron . I was waiting for Scott Ron said you...

I really like Ron . I was waiting for Scott Ron said you don’t wait for us we wait for you and got me taken care right away. Troy made a huge effort to give us the best possible interest rate for a first time buyer. Laura was easy to work with, had a great personality and worked as our advocate to get us what we wanted and needed. Thank you Terry Lee Hyundai!

Feb 24, 2020

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I feel I got a good car for a good deal. Everybody there...

I feel I got a good car for a good deal. Everybody there is happy. I like it. Can’t wait to not by gas.

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Sam Emamian

Sam Emamian

Sales Consultant
Recent Reviews

Feb 10, 2021

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Employee Rating

Bought online a 2014 Volkswagen Eos used from Sam. This...

Bought online a 2014 Volkswagen Eos used from Sam. This is how it should be. Car was better than described, response via email and text/phone was quick, and total transaction time was under 1/2 hour start to finish. Car delivered to Virginia less than a week after purchase. Excellent communication, super nice, honest. Stephanie made the transaction easy once the deal was done. I wish they were closer, but #respect. Buying at a distance always a risk. They made it painless. Thank you.

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Feb 29, 2020

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Everyone was so helpful and the process was very quick...

Everyone was so helpful and the process was very quick and stress free I appreciated everyones help thank you so much I love my new Palisade!!

Feb 16, 2020

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Great customer service. Staff very helpful . Staff was...

Great customer service. Staff very helpful . Staff was very apologetic for the long wait, but we understood is part of the process. Great experience. Thanks

Feb 13, 2020

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Bought a new Pasilade this afternoon. Everyone at...

Bought a new Pasilade this afternoon. Everyone at dealership extremely knowledgeable, helpful, and delivery was faster than other dealers we have dealt with in the past. Highly recommend the dealership. Pleasant experience

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Bob O'Brien

Bob O'Brien

Sales Consultant
Recent Reviews

Mar 24, 2021

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Employee Rating

One of the worst car experiences ever!! Wanted to...

One of the worst car experiences ever!! Wanted to purchase/lease a 2021 Kona and was happy with the color, options, and trade-in offer for my vehicle. Problems started with sales person not verifying the vehicle was ready to be driven off the lot. He didn’t run through any new vehicle checklist(s), the vehicle didn’t have a full tank of gas as stated on the sticker, all four tires of the vehicle were under inflated by 8-10 psi (no warning lights), and car has a very distinct smell that I can only liken to a fish smell. I returned the car the next day to get fuel capped off and a few days later after realizing tire pressure was low. Apparently, having low air pressure in smaller tires increases the tire’s risk for an “impact bubble”, which one tire had, and had to be replaced. Of, course had the tire not been under inflated when I drove it off the lot, there’s a high likelihood there wouldn’t have been an “impact bubble” since the vehicle was never driven over any potholes. A reasonable person would reasonably assume the dealership would own up to their mistakes, but Terry Lee, instead, placed the blame on me for “hitting a pothole” even though I never ran over a pothole. I brought the vehicle back again to have the odor investigated. Multiple service associates concurred that an odor (not a new car smell) was present so the vehicle went under a “ozanation” process (don’t ask me about the spelling as that’s how it’s spelled on their receipt). Unfortunately, this didn’t fix the issue and the odor is still quite apparent. Even my kids recognize that nothing was done to correct the smell as they comment every time we are in the car together. Ask Jason and Jim, however, and they will tell a lie that they didn’t smell anything unusual after the above process. I’m thinking they may have Covid since losing one’s sense of smell is one of the symptoms. Their response is “take it somewhere else”. I even reached out to Terry Lee and he hasn’t bothered to follow-up, which indicates to me he’s not interested in trying to make things right. So, if you’re in the market for a new or used car, steer clear of Terry Lee Hyundai in Noblesville. I hate saying that as I’m a true believer in supporting businesses in your city, but these guys are truly the worst car dealers I’ve experienced.

Mar 18, 2021

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We drove 90 minutes to purchase our first ever new car...

We drove 90 minutes to purchase our first ever new car from Terry Lee Hyundai. We were made to feel welcome from the moment we walked in the door. Dave was our salesman and he was a dream to work with! We never felt pressured or rushed, even though we arrived at 7:30 pm. The finance experience was a breeze! Steve and Troy were phenomenal! Everyone was so down to earth and easy going. We purchased a 2021 Elantra but treated us like we were buying a Ferrari! They all stayed 2 hours past closing time to finalize the deal. I can't say enough about the experience, we are defiantly customers for life! Thank you all so much!

Feb 11, 2021

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Wonderful sales team with expedient and warm car buying...

Wonderful sales team with expedient and warm car buying process. Thank you Bob and Troy for providing us with a stress free and fair trade-in.

May 21, 2020

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I haven't bought a New Car in years. This team went above...

I haven't bought a New Car in years. This team went above and beyond to make sure that I went home with exactly what I wanted and more. Great Service Department, Sales and Finance. I truly appreciate all of you!

Feb 29, 2020

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Excellent customer service. Great personalities. Very...

Excellent customer service. Great personalities. Very helpful in assisting your needs. Not pushy. Explained everything very well. The whole experience was nice and painless. Would recommend.

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David Cibull

David Cibull

Sales Consultant
Recent Reviews

Mar 18, 2021

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Employee Rating

We drove 90 minutes to purchase our first ever new car...

We drove 90 minutes to purchase our first ever new car from Terry Lee Hyundai. We were made to feel welcome from the moment we walked in the door. Dave was our salesman and he was a dream to work with! We never felt pressured or rushed, even though we arrived at 7:30 pm. The finance experience was a breeze! Steve and Troy were phenomenal! Everyone was so down to earth and easy going. We purchased a 2021 Elantra but treated us like we were buying a Ferrari! They all stayed 2 hours past closing time to finalize the deal. I can't say enough about the experience, we are defiantly customers for life! Thank you all so much!

Jan 13, 2021

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Great and fast service! Knowledgeable and friendly staff....

Great and fast service! Knowledgeable and friendly staff. It was great working with Jennifer again and Dave for the first time. Definitely would come here again to purchase a vehicle.

Sep 10, 2020

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Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Mar 09, 2020

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This was my first experience purchasing a car for myself...

This was my first experience purchasing a car for myself - the staff at Terry Lee Hyundai was so amazing, kind, professional, and courteous. I got an awesome deal on the car I wanted.

Mar 07, 2020

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Nice, quick, and pleasant.

Very clean environment in show room area. My wife and I were immediately greeted by David, as we entered establishment. He was extremely helpful and knowledgeable concerning the type and trim model of the car we were interested in purchasing. Gave us a very thorough explanation of all the features that were included in this model. He was sympathetic towards the fact that I had worked all night, and only after he was satisfied I had all the mandatory information, did he go ahead with the paperwork needed for purchase. All in all, THE VERY BEST experience I have ever had at any car dealership!

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Cory Copenhaver

Cory Copenhaver

Service Consultant
Recent Reviews

Mar 24, 2021

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Employee Rating

One of the worst car experiences ever!! Wanted to...

One of the worst car experiences ever!! Wanted to purchase/lease a 2021 Kona and was happy with the color, options, and trade-in offer for my vehicle. Problems started with sales person not verifying the vehicle was ready to be driven off the lot. He didn’t run through any new vehicle checklist(s), the vehicle didn’t have a full tank of gas as stated on the sticker, all four tires of the vehicle were under inflated by 8-10 psi (no warning lights), and car has a very distinct smell that I can only liken to a fish smell. I returned the car the next day to get fuel capped off and a few days later after realizing tire pressure was low. Apparently, having low air pressure in smaller tires increases the tire’s risk for an “impact bubble”, which one tire had, and had to be replaced. Of, course had the tire not been under inflated when I drove it off the lot, there’s a high likelihood there wouldn’t have been an “impact bubble” since the vehicle was never driven over any potholes. A reasonable person would reasonably assume the dealership would own up to their mistakes, but Terry Lee, instead, placed the blame on me for “hitting a pothole” even though I never ran over a pothole. I brought the vehicle back again to have the odor investigated. Multiple service associates concurred that an odor (not a new car smell) was present so the vehicle went under a “ozanation” process (don’t ask me about the spelling as that’s how it’s spelled on their receipt). Unfortunately, this didn’t fix the issue and the odor is still quite apparent. Even my kids recognize that nothing was done to correct the smell as they comment every time we are in the car together. Ask Jason and Jim, however, and they will tell a lie that they didn’t smell anything unusual after the above process. I’m thinking they may have Covid since losing one’s sense of smell is one of the symptoms. Their response is “take it somewhere else”. I even reached out to Terry Lee and he hasn’t bothered to follow-up, which indicates to me he’s not interested in trying to make things right. So, if you’re in the market for a new or used car, steer clear of Terry Lee Hyundai in Noblesville. I hate saying that as I’m a true believer in supporting businesses in your city, but these guys are truly the worst car dealers I’ve experienced.

Feb 20, 2021

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Employee Rating

I purchased a used vehicle this week from Terry Lee...

I purchased a used vehicle this week from Terry Lee Hyundai and had a wonderful experience! My sales consultant, Jennifer Hicks, was so helpful. It was very cold out, so she cleaned off and brought each car up to the doors for me to see and test drive (she even bought me a soda while we were waiting on paperwork!) The sales manager, Steve, came by to personally check on me and many staff members made a point to say hello. I left with just the car I wanted and walked out feeling like a true VIP! I will definitely return there for our next car purchase.

Sep 11, 2020

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Cory has been taking car of our two Hyundais at this...

Cory has been taking car of our two Hyundais at this dealership for years. So, when my 2002 Santa Fe became more trouble to repair than it was worth, we started our search for a “new to me” one at Terry Lee Hyundai. Dylan and Stephanie were great. Dylan was friendly and energetic without being pushy or overbearing. Stephanie made what was the most anxiety producing part of the experience for me (loan paperwork) fun, and not only got us a lower rate than we expected, she also found me a 10 year/100k warranty. We had an amazing experience, and WILL return for our next vehicle.

Aug 03, 2020

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Repair

I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.

Mar 19, 2020

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Came into to get my oil changed during our social...

Came into to get my oil changed during our social distancing and walking the parking lot saw a beautiful new 2020 Santa Fe. Zak, Tony, and Ron were able to get the exact vehicle Make and Model style I wanted. It was easy and hassle free. Zak LaRose took all the pressure away and we drove away happy and with a gorgeous new ride.

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Steve McQueen

Steve McQueen

Sales Manager
Dealership Experience 5 months
Recent Reviews

Mar 28, 2021

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We worked with Laura McLain and Steve McQueen and had an...

We worked with Laura McLain and Steve McQueen and had an excellent experience with the purchase of our 2021 Santa Fe. The dealership do not have the exact match we were looking for but Steve kept at it and was able to locate a dealer trade for us. We can’t thank Steve enough for all he did to locate our Santa Fe. We absolutely love the 2021 Calligraphy trim and all the awesome bells and whistles. We feel like we got a great deal and Hyundai was offering zero financing and you can’t beat the Hyundai warranty. We can’t recommend Terry Lee and especially Steve and Laura enough - thank you!!!

Mar 18, 2021

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We drove 90 minutes to purchase our first ever new car...

We drove 90 minutes to purchase our first ever new car from Terry Lee Hyundai. We were made to feel welcome from the moment we walked in the door. Dave was our salesman and he was a dream to work with! We never felt pressured or rushed, even though we arrived at 7:30 pm. The finance experience was a breeze! Steve and Troy were phenomenal! Everyone was so down to earth and easy going. We purchased a 2021 Elantra but treated us like we were buying a Ferrari! They all stayed 2 hours past closing time to finalize the deal. I can't say enough about the experience, we are defiantly customers for life! Thank you all so much!

Feb 23, 2021

Dealership Rating
Employee Rating

Cheri was pleasant to work with. She kept in touch but...

Cheri was pleasant to work with. She kept in touch but wasn’t pushy. She always responded quickly to our questions. We enjoyed getting to know her.

Feb 20, 2021

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This was my first car transaction with Terry Lee Hyundai,...

This was my first car transaction with Terry Lee Hyundai, after previously leasing through Napleton Hyundai. So pleased with Terry Lee!! Being a female and single, I've always dreaded having to handle the car sales and showrooms on my own. For the first time, this time, I felt very confident that I was being taken care of, treated fairly, and being well informed in order to make the best decision on my purchase. No gimmicks, no shell games. My sales person, Jennifer Hicks, was working with me to make sure I was comfortable with my payment, while getting the best car and options for my money. I couldnt be happier with my new 2021 Hyundai SUV and the deal they worked for me. I sent my daughter to Terry Lee, also, and she is equally happy with the deal they gave her on a new 2021 Hyundai, and the excellent customer care we each were shown. Looking forward to working with Terry Lee as a new customer as I enjoy and care for my new car!

Feb 20, 2021

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I purchased a used vehicle this week from Terry Lee...

I purchased a used vehicle this week from Terry Lee Hyundai and had a wonderful experience! My sales consultant, Jennifer Hicks, was so helpful. It was very cold out, so she cleaned off and brought each car up to the doors for me to see and test drive (she even bought me a soda while we were waiting on paperwork!) The sales manager, Steve, came by to personally check on me and many staff members made a point to say hello. I left with just the car I wanted and walked out feeling like a true VIP! I will definitely return there for our next car purchase.

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Jason Broaddus

Jason Broaddus

Service Manager
Dealership Experience 3 years
Industry Experience 26 years 4 months
Recent Reviews

Oct 01, 2020

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Employee Rating

The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

Sep 10, 2020

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Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

Aug 03, 2020

Dealership Rating
Employee Rating

Repair

I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.

May 21, 2020

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Employee Rating

I haven't bought a New Car in years. This team went above...

I haven't bought a New Car in years. This team went above and beyond to make sure that I went home with exactly what I wanted and more. Great Service Department, Sales and Finance. I truly appreciate all of you!

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Daniel Zettel

Daniel Zettel

Service Consultant
Dealership Experience 1 years 3 months
Industry Experience 6 years 10 months
I am born and raised right here in Central Indiana. I have a black lab/retriever mix puppy at home who loves to play fetch for hours. I've worked across Internet, Sales, and Service throughout my automotive career and look forward to helping you!
Recent Reviews

Mar 12, 2020

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Spoke with Scott multiple times about keeping my lease or...

Spoke with Scott multiple times about keeping my lease or turning in for another. He wasn’t pushy, let me look at few different vehicle options, and very friendly!

Mar 07, 2020

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Exceptional Customer Focus

The folks at Terry Lee Hyundai worked as a team to make sure our experience was stress free. Each team member made certain that foremost, we were getting what we wanted. They went on to verify we understood the pros and cons of the purchase, financing and long term commitment we can expect following our purchase. Quite a pleasant experience.

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Scott Biddle

Scott Biddle

Certified Technician
Recent Reviews

Sep 24, 2020

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Employee Rating

Excellent dealer! Clean, friendly, no pressure and...

Excellent dealer! Clean, friendly, no pressure and knowledgeable sales staff. Very happy buying my used car from them with trade! I felt like I got a great deal and very comfortable.

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Pamela Dewhirst

Pamela Dewhirst

Receptionist
Recent Reviews

Feb 23, 2021

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Employee Rating

Cheri was pleasant to work with. She kept in touch but...

Cheri was pleasant to work with. She kept in touch but wasn’t pushy. She always responded quickly to our questions. We enjoyed getting to know her.

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Debbie Duvall

Debbie Duvall

Office Manager
Dealership Experience 6 years 3 months
Recent Reviews

Mar 24, 2021

Dealership Rating
Employee Rating

One of the worst car experiences ever!! Wanted to...

One of the worst car experiences ever!! Wanted to purchase/lease a 2021 Kona and was happy with the color, options, and trade-in offer for my vehicle. Problems started with sales person not verifying the vehicle was ready to be driven off the lot. He didn’t run through any new vehicle checklist(s), the vehicle didn’t have a full tank of gas as stated on the sticker, all four tires of the vehicle were under inflated by 8-10 psi (no warning lights), and car has a very distinct smell that I can only liken to a fish smell. I returned the car the next day to get fuel capped off and a few days later after realizing tire pressure was low. Apparently, having low air pressure in smaller tires increases the tire’s risk for an “impact bubble”, which one tire had, and had to be replaced. Of, course had the tire not been under inflated when I drove it off the lot, there’s a high likelihood there wouldn’t have been an “impact bubble” since the vehicle was never driven over any potholes. A reasonable person would reasonably assume the dealership would own up to their mistakes, but Terry Lee, instead, placed the blame on me for “hitting a pothole” even though I never ran over a pothole. I brought the vehicle back again to have the odor investigated. Multiple service associates concurred that an odor (not a new car smell) was present so the vehicle went under a “ozanation” process (don’t ask me about the spelling as that’s how it’s spelled on their receipt). Unfortunately, this didn’t fix the issue and the odor is still quite apparent. Even my kids recognize that nothing was done to correct the smell as they comment every time we are in the car together. Ask Jason and Jim, however, and they will tell a lie that they didn’t smell anything unusual after the above process. I’m thinking they may have Covid since losing one’s sense of smell is one of the symptoms. Their response is “take it somewhere else”. I even reached out to Terry Lee and he hasn’t bothered to follow-up, which indicates to me he’s not interested in trying to make things right. So, if you’re in the market for a new or used car, steer clear of Terry Lee Hyundai in Noblesville. I hate saying that as I’m a true believer in supporting businesses in your city, but these guys are truly the worst car dealers I’ve experienced.

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Joe Fittz

Joe Fittz

Service Consultant
Dealership Experience 1 years 6 months
Industry Experience 30 years 11 months
Recent Reviews

Mar 15, 2020

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Employee Rating

Jordan and Stephanie came through for us again! My...

Jordan and Stephanie came through for us again! My husband needed a new car and had a set price in mind. And they made it happen! Thanks to both of you for taking such good care of us. Jordan really went to bat to work at what we wanted. Mike loves his car...but my car is better LOL!! And shout out to Joe in the Service Dept. He told me about a guy that comes to fix minor scratches. Now if the weather would behave I can get it done!!!

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John Nance

John Nance

Parts Manager
Dealership Experience 6 years 3 months
Industry Experience 21 years 2 months
Recent Reviews

Oct 01, 2020

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Employee Rating

The all around customer service was Excellent! I will go...

The all around customer service was Excellent! I will go to Terry Lee Hyundai when I’m ready to buy another Tucson. A Huge Thanks to everyone that helped me!

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Ben Newburn

Ben Newburn

Parts Associate
Recent Reviews

Feb 22, 2020

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Employee Rating

Laura, Troy, Joe, and Smitty really makes buying a car a...

Laura, Troy, Joe, and Smitty really makes buying a car a great experience! The process was totally smooth and Laura stayed past closing and spent over an hour showing me all the features of the car.Thanks!

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Cody Owens

Cody Owens

Certified Technician
Recent Reviews

Sep 10, 2020

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Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

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Clint Shepherd

Clint Shepherd

Service Consultant
Recent Reviews

Aug 03, 2020

Dealership Rating
Employee Rating

Repair

I was disappointed with Terry Lee Hyundai when i first purchased my vehicle then Jason Broauddus & Corey Copehaver made good on the issues i had with them. I have only taken my care to the dealer but i think that is about to change I am not happy at all not don't get me wrong when they keep my care they give me a loaner to drive but I took my care back in December 2019 to have tune up, oil change the works and new tires i have always knew the tires were not NEW, they were used but i paid New Price, i was suppose to get windshield wipers what was consisted int the $1200.00 I spent REALLY! I bring it in recently because it would not start and roadside assistance said it was my Starter took it to dealer they said my starter was good and that it was just a bolt missing well the next day it would not start again so finally it started i brought it to the dealer and told them what is was and then at that time the starter was replaced i had a two year warranty and i have not had the care two years yet they claim i meet my miles well in 2019 all that money i spent and you did not know that the Starter was going out; you did a diagnostic. I recently paid for Front Breaks & Rotors, and now i need the back done but I am starting to believe I am getting taking for a JOKE! Now i have a list of all these issues my care need now......I was told they I would get a discount that did not happen, and they could not locate him when i picked up vehicle.

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Chynna Tragesser

Chynna Tragesser

Technician
Recent Reviews

Sep 10, 2020

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Employee Rating

Got the exact car that I wanted for the best price I...

Got the exact car that I wanted for the best price I could possibly afford. They worked with me and got me the best deal. Very friendly and fast, and I feel like I’m always welcomed to bring my car back to be fixed for anything!

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Lisa Beem

Lisa Beem

Title Clerk
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Michael Colver

Michael Colver

Parts Driver
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Gloria Derado

Gloria Derado

Receptionist
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Sylvia Flagg

Sylvia Flagg

Service Consultant
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Patty Frank

Patty Frank

Receptionist
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Eric Grogan

Eric Grogan

Certified Technician
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Sarah Hannah

Sarah Hannah

Warranty Clerk
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Patrick Holmes

Patrick Holmes

Service Consultant
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Greg Jarvis

Greg Jarvis

Parts Counter
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David Pockrass

David Pockrass

Quick Lube Technician
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Bradley Reames

Bradley Reames

Certified Technician
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David Roos

David Roos

Parts Associate
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Michelle Shelton

Michelle Shelton

Office Support
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Patty Williamson

Patty Williamson

Inventory Control
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